Citations reference first appearance, without repeating for subsequent usage:

ITV News: Amazon destroying millions of items of unsold stock in one of its UK warehouses every year, ITV News investigation finds (2021)

CBC News: Tracking Amazon returns: Here's where they really go (2020)

New Yorker: What Happens to All the Stuff We Return? (2023)

Optoro: The State of Returns (2024)

CNBC: Amazon’s Plan To Fix Its Multi-Billion Dollar Returns Problem (2022)

Harvard Business Review: How I did It: Zappos’s CEO on Going to Extremes for Customers (2010)

KING-TVs Evening Magazine: Interview with Jeff Bezos (2000)

Mike789/YouTube: Jeff Bezos BEST laughs compilation EVER !!! (2015)

The New York Times: Amazon’s Expanding With Deal for Zappos (2009)

The Atlantic: The Rise of Return-Anything Culture (2015)

The Atlantic: The Nasty Logistics of Returning Your Too-Small Pants (2021)

NPR: What Happens When Stores Let Customers Return Whatever They Want? (2013)

Klarna: Retailers risk losing loyal customers if they get returns wrong, Klarna warns (2021)

Optoro: The Returns Dilemma (2023)

Federal Reserve Bank of St. Louis: E-Commerce Retail Sales as a Percent of Total Sales (Accessed 2024)

Narvar: State of Returns (2024)

The New York Times: Returns Are a Headache. More Retailers Are Saying, Just ‘Keep It.’ (2024)

NBC News: Why ‘wardrobing’ retail fraud soars in the summer (2024)

Oberlo: How Much Do Returns Cost Retailers? (2007–2023)

The Atlantic: America Is Drowning in Packages (2023)

The Wall Street Journal: Amazon to Launch Delivery Service That Would Vie With Fedex, UPS (2018)

Capital One Shopping: Package Delivery Statistics (2024)

The Atlantic: This Is What Happens to All the Stuff You Don’t Want (2023)

CNBC: The Hidden Costs Of Amazon Shipping And Returns (2022)

McKinsey & Company: Returning to order: Improving returns management for apparel companies (2021)

CNBC: That sweater you don’t like is a trillion-dollar problem for retailers. These companies want to fix it (2019)

How-To Geek: What Happens to Amazon Returns? (2023)

Amazon: Amazon donates 100 million returned items to nonprofits (2022)

The Saturday Evening Post: Ready-to-Waste: America’s Clothing Crisis (2018)

Rich Bulger: Going Circular: The Evolution of Reverse Logistics into a Competitive Weapon (2024)

CNBC: How Amazon plans to fix its massive returns problem (2022)

The Conversation: Fast fashion: why your online returns may end up in landfill – and what can be done about it (2022)

Harper’s Bazaar: Why Does Fast Fashion Fall Apart So Quickley? (2023)

NBC News: Some bargain gifts on Temu come at the cost of quality (2024)

Vox: Your stuff is actually worse now (2023)

The Washington Post: Why furniture got so bad (2023)

US PIRG: You’re not crazy: your appliances were built to fail you (2021)

Forbes: Planned Obsolescence: Apple Is Not The Only Culprit (2017)

Changing Markets: Synthetics Anonymous (2023)

The Guardian: ‘It’s the industry’s dirty secret’: why fashion’s oversupply problem is an environmental disaster (2024)

Bloomberg: How Fast, Cheap Fashion Is Polluting the Planet (2023)

Transport Topics: Industry Takes Fresh Look at Reverse Logistics (2024)

CBC News: Hidden cameras and secret trackers reveal where Amazon returns end up (2020)

Optoro: 2022 Impact Report (2022)

CNET: The Metals Inside Your iPhone Are More Precious Than You Thought: Here's Why (2022)

Narendra Singh, Oladele A. Ogunseitan: Disentangling the worldwide web of e-waste and climate change co-benefits (2022)

The Guardian: Past the Parcel: how the end of free returns will change the way we shop (2022)

CNN: Amazon will charge customers a fee for some UPS returns (2023)

Digital Commerce 360: Retailers are in for a 'tsunami' of holiday returns this year: Salesforce (2023)

National Retail Federation: 2022 Consumer Returns in the Retail Industry

Forbes: Italian Court Reveals Dior’s Unethical Supply Chain And Puts Other Luxury Brands On Notice (2024)

Follow the Money: Sustainable clothing brand Patagonia manufactures in the same factories as fast-fashion; textile workers are being exploited (2023)

Euractiv: Three years later, a first stock-take of France’s anti-waste law (2023)